What happens if I am not at home when my order is delivered?

The recipient’s signature is required for deliveries by Colissimo directly to the recipient’s address. After two delivery attempts, your package will be left at your post office and will be available for 15 days. Unclaimed packages are returned to the sender.

The recipient’s signature is also mandatory for deliveries by DHL. In case of absence, your parcel will be automatically dropped off at the parcel relay point.