1. RETURN FROM FRANCE:
Good news, returns are free for all orders placed to France (except discounted items)!
Please note that you have 30 days to return your order from the day you receive it. Items must not have been worn and must be returned in perfect condition with tags. A cleaning fee may be charged if the item is not in saleable condition. If you notice that your item unfortunately arrives damaged, do not forget to notify us on the day of delivery at [email protected]
Thank you very much!
1. RETURN FROM FRANCE:
Good news, returns are free for all orders placed to France (except discounted items)!
Please note that you have 30 days to return your order from the day you receive it. Items must not have been worn and must be returned in perfect condition with tags. A cleaning fee may be charged if the item is not in saleable condition. If you notice that your item unfortunately arrives damaged, do not forget to notify us on the day of delivery at [email protected]
Thank you very much!
Login to your customer account and go to “Order history and details” section.
Login to your customer account and go to “Order history and details” section.
Select the order of your choice and the items you wish to return. You can download a return label only for orders already delivered.
Select the order of your choice and the items you wish to return. You can download a return label only for orders already delivered.
Print the two documents below: your return form to slip into your parcel and your return label to stick on the parcel before dropping it off at your nearest post office or Colissimo relay point (or even in your mailbox if the size allows).
Print the two documents below: your return form to slip into your parcel and your return label to stick on the parcel before dropping it off at your nearest post office or Colissimo relay point (or even in your mailbox if the size allows).
PS: If you are returning your entire order, please also include the gift items that are valuable and will otherwise be charged at the selling price indicated on our e-shop.
Thank you for your understanding.
PS: If you are returning your entire order, please also include the gift items that are valuable and will otherwise be charged at the selling price indicated on our e-shop.
Thank you for your understanding.
2. RETURNS FROM ABROAD:
Returns from abroad are paid by the customer: this is why the pre-paid label is not available. Custom fees for both delivery and returns are at customers’ charge.
2. RETURNS FROM ABROAD:
Returns from abroad are paid by the customer: this is why the pre-paid label is not available. Custom fees for both delivery and returns are at customers’ charge.
Login to your customer account and go to “Order history and details” section.
https://www.louisemisha.com/en/historique-commandes
Login to your customer account and go to “Order history and details” section.
https://www.louisemisha.com/en/historique-commandes
Select the order of your choice and the items you wish to return. You can download a return label only for orders already delivered.
Select the order of your choice and the items you wish to return. You can download a return label only for orders already delivered.
Print your return form & put in your package.
Print your return form & put in your package.
Send the items to the following address. We recommend that you return them with the DHL carrie.
LOUISE MISHA c/o Sauerbrei Logistics France
À l’attention de Sarah Chama
11 Rue de la Marne
77400 Saint Thibault des Vignes France
+33 6 95 04 46 83
Send the items to the following address. We recommend that you return them with the DHL carrie.
LOUISE MISHA c/o Sauerbrei Logistics France
À l’attention de Sarah Chama
11 Rue de la Marne
77400 Saint Thibault des Vignes France
+33 6 95 04 46 83
PS: If you are returning your entire order, please also include the gift items that are valuable and will otherwise be charged at the selling price indicated on our e-shop.
Thank you for your understanding.
PS: If you are returning your entire order, please also include the gift items that are valuable and will otherwise be charged at the selling price indicated on our e-shop.
Thank you for your understanding..