WHAT IS THE DEADLINE TO RECEIVE MY ORDER IN TIME ?
WHAT IS THE DEADLINE TO RECEIVE MY ORDER IN TIME ?
*extented delivery time is possible due to custom clearances
HOW MANY DAYS DO I HAVE TO RETURN AN ITEM ?
HOW MANY DAYS DO I HAVE TO RETURN AN ITEM ?
During the Christmas holidays, the return request period is extended: you have up to 45 days from the date of receipt of the package.
IS AN EXCHANGE POSSIBLE ?
IS AN EXCHANGE POSSIBLE ?
We do not make exchanges. If you wish to exchange the size or the article, we invite you to place a new order on our site and to return us the unwanted articles against refunding.
However, we cannot guarantee the availability of the items in the desired sizes or that the special offers will still be valid during this period.
DO YOU HAVE GIFT BOXES ?
We have an equivalent of gift boxes: furoshiki. They are squares of fabric that allow you to wrap your gifts in a durable and bohemian way according to a traditional Japanese technique. Our furoshiki are available in three sizes. Please note that they cannot be returned, exchanged or refunded.
I WOULD LIKE TO OFFER A GIFT CARD…
Select the amount of your gift card. Once your order is validated, you will receive the gift card by email. You will have the possibility to print it to offer it in person or to send it by email.
COULD YOU TELL ME MORE ABOUT YOUR CHRISTMAS BUNDLES?
You can find great value packages perfect for gift giving. A selection of pieces and accessories made with love so you can express yours to the ones you love is available here. Our Christmas bundles come at very sweet prices and are the perfect gift! Duos of pieces and accessories selected with love so that you can express yours to those you love. Find here our selection of bundles for all tastes and budgets.
