Order process

Once your order has been confirmed, you will receive a confirmation email.

Your order will be prepared within 24 hours -Monday to Friday from 7AM to 3PM (French time).

Expres orders if placed before 12AM are prepared the same day.

During busy period -usually Sales, Christmas and new collection launch -this preparation period might be lengthened to allow our team to prepare each order carefully (3 to 5 days for preparation and shipping). 

Once sent, you will receive an email confirming the shipment (including a tracking number). For more information, check the Delivery section.

Product added to wishlist

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